Legal

Privacy Policy

Last updated: April 2026

This policy explains what personal data HomeFigures collects when you use this website, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

HomeFigures operates the website at https://homefigures.co.uk. We are the data controller responsible for your personal data collected through this website.

We provide free property calculation tools and information guides for UK leaseholders. We do not sell products or require account registration to use our tools.

You can contact us about data protection matters at: privacy@homefigures.co.uk

2. Data we collect

Data you provide directly

Our calculators and tools run entirely in your browser. The numbers you enter — such as your building's floor area, number of flats or service charge amount — are not transmitted to our servers and are not stored by us. They are used only within your browser session to produce your results.

If you contact us by email, we will collect your name and email address solely to respond to your enquiry.

Data collected automatically

When you visit our website, certain technical data is collected automatically. This may include:

  • Your IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited, time on page and referring URL
  • Device type (desktop, mobile, tablet)
  • General geographic location (country or region level, derived from IP address)

This data is collected through server logs and third-party analytics and advertising services described below. It is used to understand how the website is used and to serve relevant advertising.

3. Cookies and similar technologies

This website uses cookies — small text files placed on your device — to enable core site functionality and to support our advertising partners. Below is a summary of the types of cookies used.

Managing cookies

When you first visit this website you will be presented with a cookie consent banner. You can accept all cookies, manage your preferences, or decline non-essential cookies at that point. You can change your cookie preferences at any time by clicking the "Cookie settings" link in the footer.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website or the ads you see. For more information about managing cookies, visit aboutcookies.org.

4. Advertising

This website displays advertisements served by third-party advertising networks, including Google AdSense. These advertisements help fund the free tools and content we provide.

Third-party advertising partners may use cookies, web beacons and similar tracking technologies to:

  • Serve advertisements relevant to your interests based on your browsing behaviour
  • Limit the number of times you see a particular advertisement
  • Measure the effectiveness of advertising campaigns
  • Build a profile of your interests to show you relevant ads on other websites

We do not pass any personal data you enter into our calculators to our advertising partners. The data used for advertising purposes comes from cookies and browsing data collected by those partners directly, subject to your consent.

Where you are located in the UK or European Economic Area, we will obtain your explicit consent before placing non-essential advertising cookies on your device, in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

5. Google AdSense specifically

We use Google AdSense, operated by Google LLC (and in the UK/EEA by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), to display advertisements on this website.

What Google AdSense collects

Google AdSense may collect and use data including:

  • Cookie identifiers and device identifiers
  • IP address and approximate location
  • Browser and device information
  • Pages visited on this and other websites (for interest-based ad targeting)
  • Ad interaction data (impressions, clicks)

How Google uses this data

Google uses this data to show you advertisements that are more relevant to your interests — this is known as interest-based or personalised advertising. Google may combine this data with information it holds about you from your use of other Google services.

Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this and other websites. For full details of how Google uses data, please review Google's Privacy Policy.

Opting out of personalised advertising

You can opt out of personalised advertising from Google at any time using the following tools:

Please note that opting out of personalised ads does not mean you will stop seeing advertisements — it means the ads you see will not be targeted based on your browsing history.

Google's EU User Consent Policy

In accordance with Google's EU User Consent Policy and UK GDPR requirements, we obtain your explicit consent before enabling Google AdSense advertising cookies for users in the UK and European Economic Area. You can withdraw this consent at any time through our cookie settings.

6. How we use your data and our legal basis

7. Sharing your data

We do not sell your personal data to any third party.

We may share data with the following categories of third parties:

  • Google LLC / Google Ireland Limited — for advertising (Google AdSense) and analytics (Google Analytics), subject to your consent where required
  • Web hosting providers — our hosting infrastructure processes server log data as part of normal website operation
  • Legal or regulatory bodies — if required by law, court order or to protect the rights and safety of others

All third-party service providers are required to process your data only as instructed by us and in accordance with applicable data protection law.

Where data is transferred outside the UK (for example, to Google's servers in the United States), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

8. How long we keep your data

We retain data only as long as is necessary for the purpose for which it was collected:

  • Calculator inputs — not stored at all. All calculation data stays in your browser and is cleared when you close the tab.
  • Server log data — retained for up to 90 days for security and performance monitoring purposes.
  • Email enquiries — retained for up to 12 months, then deleted unless an ongoing relationship requires longer retention.
  • Advertising and analytics cookies — subject to the retention periods set by Google (typically 13 months for analytics cookies). Please refer to Google's Privacy Policy for full details.

9. Your rights under UK GDPR

As a UK resident, you have the following rights in relation to your personal data:

Right of access

You can request a copy of the personal data we hold about you.

Right to rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to erasure

You can ask us to delete your personal data where there is no compelling reason for us to continue holding it.

Right to restrict processing

You can ask us to restrict how we use your personal data in certain circumstances.

Right to data portability

Where processing is based on consent or contract, you can ask for your data in a structured, machine-readable format.

Right to object

You can object to processing based on legitimate interests, including for direct marketing purposes.

Right to withdraw consent

Where processing is based on consent (such as advertising cookies), you can withdraw that consent at any time via our cookie settings.

Right to complain

You have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.

To exercise any of these rights, please contact us at privacy@homefigures.co.uk. We will respond within one month of receiving your request.

10. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully:

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113

11. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal obligations. When we make material changes we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of this website after any changes constitutes your acceptance of the updated policy.

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